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Why Churn is SO critical to success in SaaS | For Entrepreneurs

For Entrepreneurs (2012)

Why churn is a huge problem as a SaaS company gets larger. Also looks at a very surprising factor that can massively accelerate SaaS growth: negative churn.

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1 chunk • used in 2 courses
Retention, Churn, and Marketing Analytics for Startups
A collection of articles and videos about Retention, Churn, and Marketing Analytics for Startups. Some helpful guides on how to measure customer satisfaction
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