Divine Discontent: Disruption’s Antidote – Stratechery
- Stratechery by Ben Thompson
(2018)
Apple has long defeated disruption by focusing on the user experience; Jeff Bezos and Amazon, though, show that user expectations for their experience are ever-changing.
Saved by Course Chunks, and used in 4 chunks
Article
mckinsey.com
The business value of design - McKinsey Design Index (MDI)
How do the best design performers increase their revenues and shareholder returns at nearly twice the rate of their industry counterparts?
"What is design worth? To answer t...
Saved by Course Chunks, and used in 2 chunks
Article
theatlantic.com
Why Ford Hired a Furniture Maker as CEO - The Atlantic
- The Atlantic
(2019)
Ford CEO Jim Hackett Brings Design Thinking to Cars
In the car of the future, you may care more about how the driver’s seat swivels than how the engine purrs.
Saved by Course Chunks, and used in 3 chunks
Article
hbr.org
Why Design Thinking Works - Harvard Business Review
- Harvard Business Review
(2018)
It addresses the biases and behaviors that hamper innovation.
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