UX / UI, Design Thinking and Customers, Strategy

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4 resources in this chunk:

Article stratechery.com

Divine Discontent: Disruption’s Antidote – Stratechery - Stratechery by Ben Thompson (2018)


Apple has long defeated disruption by focusing on the user experience; Jeff Bezos and Amazon, though, show that user expectations for their experience are ever-changing.

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Article mckinsey.com

The business value of design - McKinsey Design Index (MDI)


How do the best design performers increase their revenues and shareholder returns at nearly twice the rate of their industry counterparts? "What is design worth? To answer t...

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Article theatlantic.com

Why Ford Hired a Furniture Maker as CEO - The Atlantic - The Atlantic (2019)


Ford CEO Jim Hackett Brings Design Thinking to Cars In the car of the future, you may care more about how the driver’s seat swivels than how the engine purrs.

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Article hbr.org

Why Design Thinking Works - Harvard Business Review - Harvard Business Review (2018)


It addresses the biases and behaviors that hamper innovation.

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Recent activity in this chunk:

Course Chunks added Article: "Why Ford Hired a Furniture Maker as CEO - The Atlantic"
about 2 years ago

Course Chunks added Article: "Why Design Thinking Works - Harvard Business Review "
about 2 years ago

Course Chunks added Article: "The business value of design - McKinsey Design Index (MDI)"
about 2 years ago

Course Chunks added Article: "Divine Discontent: Disruption’s Antidote – Stratechery"
over 2 years ago

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